HH-303 Printer is Still Jamming Post-Repair

The printer is still jamming, even after having an apparently faulty part removed. The service technician did not find the source of the problem and is going to consult with HP.

If you find that the printer is jammed ...

1. read the message on the LCD screen


2. follow the directions; usually the jammed paper is near the output tray




• tug gently on the output tray on the left-hand side of the printer and slide it back


• you should see paper wrapped around the mechanism; remove it


• push the tray back in




3. after removing the paper open and close the top of the printer to reset it




• the latch is on the right-hand side of the printer, near the number "1"