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November 29, 2010

VPN + pine = slow

We've had complaints of pine (and other command-line applications) being painfully slow in the past few weeks. It appears that this is almost always the result of logging in from off campus via VPN. Our own testing has shown that the slowness disappears when one shuts off VPN and connects directly to ms.mcmaster.ca.

We don't know yet whether this is a result of a change in the UTS VPN service or load or whether it might be due to an interaction between the new server and the UTS service ... though the former seems far more likely than the latter.

UTS is aware of the problem.

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